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Stop helping your competition sell their homes
There’s a reason we call our model homes our “store fronts;” it’s where you sell quality, value and a potential lifestyle in your homes and community. On any given weekend, home shoppers compare your...
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PDCA of the Month –“Dirt Piles”– February 2011
This problem has plagued our communities for years, and every year it seemed like someone would attempt to adress it. But each attempt fizzled out and disappeared somewhere in the elephant graveyard....
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FTQ’s Most Wanted: $238.75 Caulking Issues
It’s on every punch list. It’s one of the top reasons for return trips. And lately, it’s become the poster child for “Second Time Quality.” Second Time Quality costs us money; First Time Quality saves...
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“Rewalk Meetings” sabatoge our reputation
In the closing process for most home builders, they provide a New Home Introduction (some call it an “Orientation” or “Walk Through”) followed by a Rewalk Meeting. It’s standard in the industry: the...
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Standard Set-Up & Organization of the Building Partner Council
The standard organization of our Building Partner Council has, through some trial and error, started falling into place. Based on direction from a fellow home building company and the advice of our...
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PDCA of the Month –“Weather Stripping”– March 2011
Any Plan-Do-Check-Adjust project that ties the problem back to dollars wasted has a strength and credibility that often sets it apart from other projects. In these tough economic times, every dollar...
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Adding an extra day to the Construction Schedule… to do or not to do?
Your painter requested that you add an extra day to the schedule for interior painting. It’s a reasonable request. As he pointed out, his crew is working sun-up to sun-down, rushing to get the homes...
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Use Hot Spot Photographs in your Building Partner Council Meeting
It’s no secret: Those behemoth national homebuilders incentivize their trade partners, buy jobsite priority, and lower material and labor costs by offering volume. They can come into a community,...
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Use your Building Parnter Council Meeting to foster communication
One advantage of your Building Partner Council Meeting is that your individual Building Partners will get to know each and form a relationship. You want to get to a place where your painter can call...
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Jobsite Safety First… You can’t go back and fix a safety mistake
Let’s face it. Sometimes jobsite safety get’s overlooked to meet cycle time. Right or wrong, it happens. But before quality, before cycle time, jobsite safety must come first. If the quality slips,...
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